2020 JCW Customer Satisfaction Survey

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Perception of Johnson County Wastewater

Q1 Please rate your overall satisfaction with each of the following.
  Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer
1. Odor from wastewater treatment centers in the area where you live
2. The overall quality of wastewater services provided by Johnson County Wastewater
3. The amount you are charged for wastewater services
4. How well Johnson County Wastewater keeps you informed about issues related to you wastewater service
Q2 Please rate your level of familiarity with the services provided by JCW.
Choose one of the following answers
Q3 Have you had a sewer backup in your home during the past year?
Choose one of the following answers